Case Study

A Multi-Agent AI Operating System Running Five Departments on One Laptop

A software agency client of ours was covering sales, finance, engineering, marketing, and client success with a team far smaller than the workload demanded. We built them a 23-agent, self-healing AI operating system to take the first pass on real work — without becoming another system someone had to babysit.

Built by

Kasa Tech (client engagement)

Problem

Five departments' worth of work, a fraction of the headcount

Stack

LangGraph, Docker, Together AI / OpenRouter, SQLite

Status

Live in production

The Challenge

Running a software agency means juggling sales, finance, engineering, marketing, and client success at once. Hiring for every gap wasn't realistic, and stitching together a dozen SaaS subscriptions wasn't going to hold together operationally or on cost. The client needed something that could take the first pass on real work — drafting, coding, QA, follow-up — without becoming another system someone had to babysit.

The Solution

A hybrid local+cloud multi-agent system: orchestration, the database, vector memory, and code-verification sandboxes all run locally, so client data never leaves the machine except as a stateless prompt and there are no server bills for parts of the system that don't need heavy compute. The actual reasoning — proposals, code, content — routes to hosted open-source models. 23 agents across five departments, coordinated by a cyclic, checkpointed graph with self-healing loops and hard human approval gates at scope and architecture sign-off.

How it works

Six pieces holding the system together.

1

Hybrid split

Local orchestration, cloud reasoning

2

Two-tier routing

Coding model vs. fast text model

3

Agent matrix

23 agents, five departments

4

Self-healing loops

Failed QA auto-fixes, capped

5

Crash-proof state

Durable checkpointing throughout

6

Phased rollout

Lowest-risk agents went live first

What we validated

Running this in production for the client confirmed the system holds up under real conditions:

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